MSN UK

Did you know…?

1. You can get expert help and advice from all over the world
There are millions of people across the world using the same products as you are, and a lot of them are very happy to share what they’ve learned and help you to find answers to your questions.  Ask questions, find answers, or even help somebody else by visiting some of the blogs, technical chats, newsgroups, webcasts, self-help community sites, and general discussion forums. 
 
You can find them all here:  
 
Or here are some of our suggestions:
 
A. There are a wide variety of newsgroups you can use
Newsgroups are online discussion groups in which people exchange ideas and information. There are over 2,000 newsgroups dedicated to discussing Microsoft products. Locate the right one for your technical questions about the Microsoft products you use and post your question.  You can see a list of all groups, for all products, in all languages here:
 
Some newsgroups you might find particularly relevant are:
 
 
 
You can also search the Microsoft Knowledgebase here for answers:
 
 
B. You can access all kinds of technical communities
Visit these Communities to get access to related newsgroups, technical chats, tips and tricks, and other useful content geared toward helping you address technical issues and learning how to use Microsoft products more effectively.  Here are some useful examples:
 
 
 
C. You can visit Forums for more help
Forums help get you fast answers to technical questions about Microsoft products and technologies. Search an archive of answers or ask a new question. If you ask a new question, please mark which response is the right answer; this improves search and recognizes helpful volunteers. A good example is here:
 
 
 
2. You can get free downloads, advice and information for all your home computing needs
 
  1. Product information
  2. Useful articles
  3. Hints and tips for using your products, improving security, enhancing PC performance etc
  4. Free downloads
  5. Home PC user communities offering help and advice
  6. Newsletters
3. You can watch free video tutorials to help you protect your PC, family, and small business
 
  • Latest security news and information
  • Advice about phishing, identity theft, viruses and spyware
  • Security updates, products, and downloads
  • Newsletters
  • Tutorials
4. You can get free anti-virus protection from Microsoft
 
 
5. You can let somebody you trust connect to your PC from anywhere in the world and have them fix your problems for you.
If a friend or family member knows more about PCs than you do why not let them connect to your PC from their own home and sort your problems out for you.  Or if you’re the expert then you can help others by “taking over” control of their PC and helping them out. 
 
 
 
  • For all kinds of other useful help and how-to information with Windows try here
 
 

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