Quick fixes to common sign in problems
Most problems encountered on MSN can be corrected by changing or refreshing browser settings.
For best results, please check the following in the order they appear.
To correct browser settings and fix common problems on MSN:
- What is a browser?
- Visit the Microsoft website and install any critical updates
- Check that cookies are enabled
- Check that security settings are not set too high
- Check that the computer is loading the latest page
- Check how to clear Cache memory and Cookies
- Check that necessary scripts can be run ok
-
Visit the Microsoft website to download the latest browser version
(Windows XP users already have the latest version)
Note: you can also choose to clear cookies selectively:
